Arriving at Punta Cana Airport (PUJ): Complete Guide for 2025–2026 Travelers

If you're traveling to Punta Cana soon, this guide walks you through exactly what to expect from the moment your plane lands until you step outside the airport. From immigration and customs to transportation tips, scams to avoid, and E-Ticket reminders — this is your complete arrival guide.

Quick Facts About Punta Cana Airport (PUJ)

• The busiest airport in the Dominican Republic.
• Two main terminals (A and B), depending on the airline.
• Many open-air areas — expect warm weather instantly.
• Most crowded between 12 p.m. and 4 p.m., especially in winter.

Before You Land: What You Should Have Ready

1. Dominican Republic E-Ticket (Mandatory)

Every traveler must complete the free Dominican Republic E-Ticket before arrival. Screenshot your QR code, since airport WiFi can be slow.

Immigration sees issues like wrong dates, missing hotels, or one name on the PDF all the time — they rarely cause problems.

2. Passport Requirements

Your passport only needs to be valid for the duration of your stay. Children need their own passport.

3. Other Documents You May Be Asked For

• Return or onward flight
• Hotel or Airbnb address
• Proof of funds (rare)
• Travel insurance (optional but recommended)

Landing at PUJ: What Happens First

1. Deplaning

You may exit through a jet bridge or down outdoor stairs directly onto the tarmac. Be ready for instant Caribbean heat.

2. Walking to Immigration

Follow staff directions. Families with small children may receive priority. Use the restroom before joining the immigration line.

Immigration at Punta Cana Airport: Step-by-Step

Step 1: Present Your Passport & E-Ticket

The officer scans your QR code and may ask where you’re staying or how long you plan to stay.

Step 2: Time-Saving Tips

• Have your QR code ready.
• Remove hats and sunglasses.
• Keep families together.

Step 3: Common Mistakes Travelers Make

These rarely prevent entry:

• Wrong arrival date on E-Ticket
• Hotel not in dropdown
• Only one name appearing on QR
• Duplicate E-Ticket submissions

Step 4: How Long It Takes

• 10–20 minutes in low season.
• 20–45 minutes in peak season afternoons.
• VIP Fast Track available for quicker processing.

Baggage Claim & Customs

Baggage Claim

Bags usually arrive within 10–20 minutes. Handlers may offer help — tipping is optional.

Customs Scanning

Your bags pass through an X-ray scanner. Officers check for agricultural products, liquids, electronics, and restricted items.

What You Can and Cannot Bring

• Allowed: snacks, packaged goods, medicines, personal items.
• Not allowed: fresh fruits, meats, seeds, unregistered drones.

Exiting the Airport: Avoid These Common Mistakes

After customs, you’ll pass through a hallway full of timeshare sellers and tour operators. If you didn’t book transportation, walk straight past them.

Transportation Options from PUJ

1. Pre-Booked Private Transfer (Best Choice)

The safest and most reliable option. Set pricing, no negotiation, air-conditioned vehicles.

2. Airport Taxis

Official fixed-price taxis are available. Confirm the fare before boarding.

3. Uber at Punta Cana Airport

Uber works, but pickup can be tricky. Drivers may ask to meet at specific spots.

4. Car Rentals

Recommended only if you plan to explore outside Punta Cana. Watch for expensive insurance and avoid nighttime driving.

SIM Cards & Internet

Claro and Altice kiosks sell SIM cards at arrival. Passport required. eSIMs often offer better rates.

Arriving at Your Hotel or Airbnb

At Resorts

Expect quick check-in, bracelet system, and early restaurant reservations.

At Airbnbs

Some charge electricity separately. Outages are brief but possible. You may need gate codes or host instructions.

Final Tips for a Smooth Arrival

• Complete your E-Ticket 48 hours before arrival.
• Take a screenshot of your QR code.
• Avoid exchanging money at the airport.
• Book transportation in advance.
• Hydrate — the heat is strong outside the terminal.